Difference between revisions of "Customer"
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Revision as of 11:28, 7 April 2022
Contents
Customer
This maintenance screen allows users to configure and add customers that will be used on their transactions.
Customer Record List
Adding Customer
- Click Customer under Maintenance Menu
- Under Customer Screen, Click Add Customer Button
- Fill up the necessary fields then click Save
Field | Description | Expected Output |
---|---|---|
1.Code | •Customer Reference Code | •Alphanumeric |
2.Company Name | •Company Name of the Customer | •Alphanumeric |
3.Address | •Address of the Customer | •Alphanumeric |
4.Email | •Email of the Customer | •Alphanumeric |
5.Business Type | •Business Type of the Customer's Company | •Alphanumeric |
6.Contact Number | •Contact Number of the Customer | •Number |
7.First Name | •First Name of the Customer | •Text |
8.Last Name | •Last Name of the Customer | •Text |
9.Payment Terms | •Payment Terms of the Customer | •Number |
10.TIN | •Tax Identification Number of the Customer | •Number |
11.Credit Limit | •Credit Limit of the Customer | •Number |
Notes:
- Code in the Customer is a Unique field, this cannot be edited once the user proceed to creation.
Viewing Customer
- Click Customer under Maintenance Menu
- Select a Customer record that needs to view its details. Click the drop-down arrow then click View.
- The user has an option to Edit the Customer record upon viewing it.
Editing Customer
- Click Customer under Maintenance Menu
- Find the Customer Entry that needs to update its details. Click the Drop-down Arrow then choose Edit.
- Update the fields then click Save. Note: Fields with * are required fields
Field | Description | Expected Output |
---|---|---|
1.Company Name | •Company Name of the Customer | •Alphanumeric |
2.Address | •Address of the Customer | •Alphanumeric |
3.Email | •Email of the Customer | •Alphanumeric |
4.Business Type | •Business Type of the Customer's Company | •Alphanumeric |
5.Contact Number | •Contact Number of the Customer | •Number |
6.First Name | •First Name of the Customer | •Text |
7.Last Name | •Last Name of the Customer | •Text |
8.Payment Terms | •Payment Terms of the Customer | •Number |
9.TIN | •Tax Identification Number of the Customer | •Number |
10.Credit Limit | •Credit Limit of the Customer | •Number |
Importing and Exporting Customer Record
1. Under Customer Screen, Click Options
2. Under Options, The user may Export or Import The Record
- When Exporting the records, the user may also use the filter options through tabs for precise searching and exporting of records.
- When Importing the records, the user should follow the following steps provided in the Importing Customer Screen such as
Field | Description | Allowed Inputs | Input Restrictions | Required Field? |
---|---|---|---|---|
1.Customer Code | Customer Reference Code | *Alphanumeric
*Dash "-" *Underscore "_" |
*Up to 20 characters
*Other Special Characters *Space |
Yes |
2.Company Name | Company Name of the Customer | *Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon | *Up to 100 characters
*Other Special Characters not mentioned |
Yes |
3.Address | Address of the Customer | *Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon | *Up to 105 characters
*Other Special Characters not mentioned |
Yes |
4.Email | Email of the Customer | *Alphanumeric
*Dash "-" *Underscore "_" *Must follow the format ___@__.__ |
*Up to 150 characters
*Any Special Characters except Dash and Underscore |
No |
5.Business Type | Business Type of the Customer's Company | *Individual
*Corporation |
*Any inputs not mentioned in the allowed inputs | Yes |
6.Contact Number | Contact Number of the Customer | *Numeric | *Up to 11 characters
*Any inputs except numbers |
No |
7.First Name | First Name of the Customer | *Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon | *Up to 20 characters
*Other Special Characters not mentioned |
No |
8.Last Name | Last Name of the Customer | *Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon | *Up to 20 characters
*Other Special Characters not mentioned |
No |
9.Payment Terms | Payment Terms of the Customer | *Numeric | *Up to 5 characters
*Any inputs except numbers |
Yes |
10.TIN | Tax Identification Number of the Customer | *Numeric | *Up to 12 characters
*Any inputs except numbers |
No |
11.Credit Limit | Credit Limit of the Customer | *Numeric | *Up to 20 characters
*Any inputs except numbers |
No |
Activating Customer Record
Customer can be Activated in two ways:
- Using drop-down arrow of a record can be used in single record Activation
- Using Activate Button for activating multiple record.
Deactivating Customer Record
Customer can be deactivated in two ways:
- Using drop-down arrow of a record can be used in single record deactivation
- Using Deactivate Button for deactivating multiple record
Deleting Customer Record
Customer can be deleted in two ways:
- Using drop-down arrow of a record can be used in single record deletion
- Using Delete Button for deleting multiple record
Customer Record Option
Status | View | Edit | Deactivate | Activate | Delete |
---|---|---|---|---|---|
ACTIVE | ☑ | ☑ | ☑ | ☑ | |
INACTIVE | ☑ | ☑ | ☑ | ☑ |
Notes:
- The user is allowed to edit the details when viewing the Record.
- Customer can be used in the following modules as long as its status is ACTIVE
- INACTIVE customers cannot be used in the transactions but can still be used if it is present in the past transactions
- Activating/Deactivating and Deleting of Records can be done in two ways.
- For single records, the user may use the drop down arrow then the action that need to perform.
- For multiple records, the user may tick the records then click the action button that need to perform
- Click the Yes in the confirmation to proceed on the action taken.
Modules | |
---|---|
Maintenance | Maintenance | Customer |
Sales | Sales Quotation | Sales Order | Delivery Receipt | Sales Invoice |
Financials | Accounts Receivable | Receipt Voucher | Credit Voucher |
Inventory | Sales Return |