Customer

Maintenance | Sales | Financials

Customer

This maintenance screen allows users to configure and add customers that will be used on their transactions.

Customer Record List

Adding Customer

1. Click Customer under Maintenance Menu
2. Under Customer Screen, Click Add Customer Button
3. Fill up the necessary fields then click Save

Field	Description	Allowed Input	Input Restrictions	Character Limit	Required Field
1.Code	•Customer Reference Code	*Alphanumeric *Dash "-" *Underscore "_"	*Other Special Characters *Space	10	Yes
2.Company Name	•Company Name of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	50	Yes
3.Address	•Address of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	100	Yes
4.Email	•Email of the Customer	*Alphanumeric *Dash "-" *Underscore "_" *Must follow the format ___@__.__	Any Special Characters except Dash and Underscore	150	No
5.Business Type	•Business Type of the Customer's Company	*Individual *Corporation	Any inputs not mentioned in the required inputs	N/A	Yes
6.Contact Number	•Contact Number of the Customer	*Numeric	Alphanumeric	20	No
7.First Name	•First Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
8.Last Name	•Last Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
9.Payment Terms	•Payment Terms of the Customer	*Numeric	Any inputs except numbers	5	Yes
10.TIN	•Tax Identification Number of the Customer	*Numeric	Any inputs except numbers	12	No
11.Credit Limit	•Credit Limit of the Customer	*Numeric	Any inputs except numbers	20	No

Notes:

• Code in the Customer is a Unique field, this cannot be edited once the user proceed to creation.

Viewing Customer

1. Click Customer under Maintenance Menu
2. Select a Customer record that needs to view its details. Click the drop-down arrow then click View.
3. The user has an option to Edit the Customer record upon viewing it.

Editing Customer

1. Click Customer under Maintenance Menu
2. Find the Customer Entry that needs to update its details. Click the Drop-down Arrow then choose Edit.
3. Update the fields then click Save. Note: Fields with * are required fields

Field	Description	Allowed Input	Input Restrictions	Character Limit	Required Field
1.Code	•Customer Reference Code	*None	None	10	Yes
2.Company Name	•Company Name of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	50	Yes
3.Address	•Address of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	100	Yes
4.Email	•Email of the Customer	*Alphanumeric *Dash "-" *Underscore "_" *Must follow the format ___@__.__	Any Special Characters except Dash and Underscore	150	No
5.Business Type	•Business Type of the Customer's Company	*Individual *Corporation	Any inputs not mentioned in the required inputs	N/A	Yes
6.Contact Number	•Contact Number of the Customer	*Numeric	Alphanumeric	20	No
7.First Name	•First Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
8.Last Name	•Last Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
9.Payment Terms	•Payment Terms of the Customer	*Numeric	Any inputs except numbers	5	Yes
10.TIN	•Tax Identification Number of the Customer	*Numeric	Any inputs except numbers	12	No
11.Credit Limit	•Credit Limit of the Customer	*Numeric	Any inputs except numbers	20	No

Importing and Exporting Customer Record

1. Under Customer Screen, Click Options

2. Under Options, The user may Export or Import The Record

• When Exporting the records, the user may also use the filter options through tabs for precise searching and exporting of records.

Field	Description	Allowed Input	Input Restrictions	Character Limit	Required Field
1.Code	•Customer Reference Code	*Alphanumeric *Dash "-" *Underscore "_"	*Other Special Characters *Space	10	Yes
2.Company Name	•Company Name of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	50	Yes
3.Address	•Address of the Customer	*Alphanumeric, Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	100	Yes
4.Email	•Email of the Customer	*Alphanumeric *Dash "-" *Underscore "_" *Must follow the format ___@__.__	Any Special Characters except Dash and Underscore	150	No
5.Business Type	•Business Type of the Customer's Company	*Individual *Corporation	Any inputs not mentioned in the required inputs	N/A	Yes
6.Contact Number	•Contact Number of the Customer	*Numeric	Alphanumeric	20	No
7.First Name	•First Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
8.Last Name	•Last Name of the Customer	*Alphanumeric,  Period, Comma, Space, Percent, Ampersand, Left Parenthesis, Right Parenthesis, Left Bracket, Right Bracket, Underscore, Minus, Plus, Equal, Slash, Dollar Sign, Number Sign, At Sign, Exclamation, Single Quote, Double Quote, Colon, and Semicolon	Other Special Characters not mentioned	20	No
9.Payment Terms	•Payment Terms of the Customer	*Numeric	Any inputs except numbers	5	Yes
10.TIN	•Tax Identification Number of the Customer	*Numeric	Any inputs except numbers	12	No
11.Credit Limit	•Credit Limit of the Customer	*Numeric	Any inputs except numbers	20	No

• When Importing the records, the user should follow the following steps provided in the Importing Customer Screen such as

Activating Customer Record

Customer can be Activated in two ways:

• Using drop-down arrow of a record can be used in single record Activation

• Using Activate Button for activating multiple record.

Deactivating Customer Record

Customer can be deactivated in two ways:

• Using drop-down arrow of a record can be used in single record deactivation

• Using Deactivate Button for deactivating multiple record

Deleting Customer Record

Customer can be deleted in two ways:

• Using drop-down arrow of a record can be used in single record deletion

• Using Delete Button for deleting multiple record

Customer Record Option

Actions Available base on Customer Record Status

Status	View	Edit	Deactivate	Activate	Delete
ACTIVE	☑	☑	☑		☑
INACTIVE	☑	☑		☑	☑

Notes:

• The user is allowed to edit the details when viewing the Record.

• Customer can be used in the following modules as long as its status is ACTIVE
  • Sales Module
  • Accounts Receivable and Receipt Voucher
  • Credit Voucher
  • Sales Return
• INACTIVE customers cannot be used in the transactions but can still be used if it is present in the past transactions

• Activating/Deactivating and Deleting of Records can be done in two ways.
  • For single records, the user may use the drop down arrow then the action that need to perform.
  • For multiple records, the user may tick the records then click the action button that need to perform
    • Click the Yes in the confirmation to proceed on the action taken.