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Customers Job Aids

Revision as of 11:43, 22 June 2021 by Gelo (talk | contribs) (Created page with "{{DISPLAYTITLE:Customers Job Aids}} == Customer == ===== Managing Customer ===== ====== Adding New Customer ====== # On the Main Menu, click the Gear Icon then choose '''M...")
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Customer

Managing Customer
Adding New Customer
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Click Options then choose Add Customer
  4. Fill up the necessary fields
  5. Click Save
Viewing Account
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Select the account that needs to view its details, click the drop down arrow then choose View
Editing Account
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Select the account that needs to updates its details, click the drop down arrow then choose Edit
  4. Update the necessary fields
  5. Click Save
Deleting Account
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Select the account that needs to be deleted, click the drop down arrow then choose Delete
  4. Click Yes to Confirm the cancellation process
  5. Click Save
Exporting and Importing Account
Exporting Account
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Click Options then Click Export Customer
    • User has an option to change the display and change the account type for precise exporting of records
Importing Account
  1. On the Main Menu, click the Gear Icon then choose Maintenance
  2. Under Maintenance Side Bar, Click Customer
  3. Under Customer Menu, Click Options then Click Import Customer
  4. Download the template provided in the link on Step 1
  5. Fill-up the template
  6. Import the template then Click Save